Job Responsibilities
.Follow normal process Handover with the cashier of the previous shift every day
.Do a good job of collecting accounts for uninsured patients
.Provide a statement for each patient after the patient visits, and Ask the patient to sign the original
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. Request payment according to the situation of each patient. (According to the records made in the patient's account).
Check whether the patient's insurance is a company that cooperates with Mingde, handle discounts and co-payments, and collect correct accounts.
.Copy of insurance card and payment schedule collected from 3rd party company whenever patient's payment status changes from first visit.
.Responsible for inpatient bills and confirm with nurses and doctors to ensure that the entire bill is up to date.
.Enter the payment information into the system after settlement with the patient
.Help all patients with available insurance to fill in the statement correctly.
.Know the cash register policies, such as what to do when a patient deposits an advance payment.
.Participate in necessary department-level and hospital-level training
.Be their substitute when the front desk is busy
.Other job content assigned by the cashier supervisor
Qualifications
. Proficient in operating computer software (Word/Excel/PowerPoint). Able to work independently and actively. Strong sense of teamwork, able to handle interpersonal relationships well, high enthusiasm for work, able to be polite Handle patient complaints/reputation issues. .Good communication skills. Good ability to resist pressure and low-key ability to handle shift changes. Positive and forward-looking work attitude, strong learning ability
Language requirements: basic English, simple English communication
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