Account Manager

 

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Overview:

Waters is seeking a dynamic individual to fill the role of an Account Manager. Responsibilities include being a self- starter who can develop a keen understanding of the customer needs and challenges, crafting solutions with lasting and significant business impact to our customers and driving sales.

Responsibilities:

• Meet or exceed sales objectives while operating within expense budgets and control costs.
  • Develop and cultivate a strategic territory plan to include the methodology needed to achieve sales growth including lead generation, nurturing, customer support, and penetration activities at accounts within territory
  • Coordinate all sales and related activities within defined accounts in the territory to include lead generation and follow-up, cold calling, organizing, and communicating technical seminars, demos, application feasibility tests, and customer support and training.
  • Perform demonstrations, installations, and training to drive new and repeat sales as defined in the Strategic Territory Plan, and on an as needed basis
  • Lead a field team of Application Scientists and Service Engineers, who will also have responsibility for that territory.
  • Develop detailed business plans, prioritize, accurately forecast territory results, provide market intelligence, implement value selling, and leverage applications to identify companies and departments that could benefit from Water’s products.
  • Sell new products by establishing key customers relationships and understanding customer application needs.
  • Collaborate with the Inside Sales Department, Marketing Department, and Business Development teams.
  • Lead Key Account activities for high value accounts.
  • Maintain and continue to develop a superior knowledge of our products, their applications, and our competitors’ offerings.
  • Developing technical and application proficiency with all of Wyatt products, value positioning, competitors, and core applications
  • Build trust with customers and colleagues and maintain the highest level of integrity while building long-term relationships with customers and establishing yourself as a trusted, inspiring leader
  • Supervise competitive activity and industry trends, cultivates driven solutions to meet sales goals.
  • Timely submit forecasts, weekly reports, monthly highlights, marketing intelligence, and other related reports for defined territory to supervisor using CRM tools.
  • Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions through CRM within defined territory. Maintain daily and weekly updates.
  • Keep manager abreast of any new developments in the marketplace (driven, product, customer, wins/losses, etc.).
  • Present the company’s products in a positive manner and maintain/build our reputation in the marketplace.
  • Travel as needed for sales meetings, sales training, and tradeshows.
  • Attend instrument and customer support training as well as continual self-education of Waters technology and related applications, online learning, reading of Sales and Account Management books, and receiving coaching from a team of sales and technical mentors.

Qualifications:

• BS or higher in Chemistry, Biology, or Biochemistry
• 5 years of in field sales experiences
• Action oriented and self-driven for results
• Good communication and presentation skills
• Strong organization/planning/time management skills
• Strong interpersonal skills and a good listener

Company Description:

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

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